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About Us...
With us customer care isn’t just a service, it’s a mindset. Whether you’re a startup seeking your first support team or an enterprise expanding your customer operations, you’re in the right place to grow with us.
Who Are We...
We’re more than a call center, we’re a team of connectors, listeners, and problem solvers.
Our Mission...
We are dedicated to providing exceptional communication services that empower businesses and delight their customers.
What We Do...
- Call center services
- Live Chat Support
- Technical Support
- Customer Service Management
- HR Outsourcing
- Data Entry
Our 6-C Framework
01.
Consult
We start with a collaborative discovery to understand your business.
02.
Customize
We build solutions tailored to your support flow and audience.
03.
Coach
We equip your team with tools, training, and confidence.
04.
Connect
We go live and begin interacting with your customers as your brand voice.
05.
Correct
We review performance and continuously optimize quality and efficiency.
06.
Continue
We scale with you, adapting to growth, volume, and new challenges.
Why Choose Us?
We combine people, process, and purpose to deliver support that grows with you. Affordable, reliable, and always human, that’s the Connect Squad difference.
Trained agents who care.
Always ready to serve you, no matter the time zone.
We scale our teams as your business grows.
Tech-enabled, human-powered.
Delivering high-quality services at competitive rates.
We speak your customers’ language.
Some Numbers...
A quick look at the impact we’ve delivered, and we’re just getting started.
