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At Connect Squad, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect information when you use our outsourcing services, call center solutions, and customer support services. By working with us, you agree to the practices described below.
Information We Collect...
We may collect the following types of information from our clients, partners, and website visitors:
Business details such as name, email, phone number, and company information.
Service-related information provided during project discussions or onboarding.
Website usage data (cookies, IP addresses, browsing activity) to improve user experience.
How We Use Your Information...
We use collected information to:
Deliver and manage our outsourcing and customer support services.
Communicate with clients about projects, inquiries, and business opportunities.
Improve service quality, training, and overall performance.
Comply with legal and regulatory requirements.
Sharing of Information...
Your data is treated with strict confidentiality. We do not sell or rent your personal or business information. We may share it only with:
Internal teams and authorized employees who need access to provide services.
Trusted third-party providers (such as IT, security, or compliance partners).
Legal authorities if required by applicable law.
Data Security...
We take data protection seriously. Connect Squad uses advanced technical, organizational, and security measures to safeguard client and customer information against unauthorized access, misuse, or loss.
Cookies & Website Tracking...
Our website may use cookies and analytics tools to enhance your browsing experience, track website performance, and optimize content. You may disable cookies in your browser, but some features may not function fully.
Client Rights...
As a client, you have the right to:
Request access to the information we hold about you.
Correct or update any data.
Request deletion of data, subject to legal or contractual obligations.
Opt out of receiving marketing or promotional messages at any time.
Policy Updates...
This Privacy Policy may be updated from time to time. The latest version will always be published on our website with a clear “Last Updated” date.
